Ba99 com Privacy Policy — Your Data is Completely Safe With Us

ba99 com One of Bangladesh's most trusted online gaming platforms. We believe your personal information belongs to you — and full transparency in how that data is stored and used is a core principle we stand by.

This Privacy Policy explainsba99 com What information we collect about you when you use this website, mobile application, and related services, why we collect it, how we use it, and how we keep it secure. This policy takes effect from the moment you access our website.

By continuing to use our platform, you are considered to have agreed to the terms of this Privacy Policy. Please read it carefully before registering.

ba99 com Collects your information through various means. The types of data collected and how they are gathered are detailed below.

In addition to the information above, we also automatically collect certain technical data through cookies and log files, which is primarily used to ensure platform security.

ba99 com Collected information is used solely for the purposes listed below. We never use your data for anything beyond this.

• Account registration and identity verification (KYC process).
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring platform security and preventing fraudulent activity.
• Delivering a personalized gaming experience tailored to your preferences.
• Keeping you updated on promotional offers and bonuses (with your consent only).
• Providing customer service and support.
• Meeting legal and regulatory obligations.
• Compliance with Anti-Money Laundering (AML) regulations.
• Analysing and improving platform performance.

ba99 com Never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties to maintain service quality.

• Payment processor: Mobile Pay, Nagad, Rocket, and other payment gateways collect the financial information necessary to process transactions.
• KYC verification service: Licensed third-party services are used for identity verification.
• Law enforcement agencies: Relevant information may be disclosed when required by a legal directive or court order.
• Regulatory Authority: Data may be shared with gaming licensing authorities for audit purposes.
• Technology service provider: Server hosting and cloud service providers operate under confidentiality agreements.

ba99 com Uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: Used to remember your language, theme, and preferences.
• Analytics cookies: Used to monitor and improve platform performance.
• Marketing Cookies: Used to display personalised ads (opt-in basis).

You can disable or delete cookies at any time through your browser settings. Please note that turning off essential cookies may affect the functionality of certain platform features.

ba99 com Industry-leading technical measures have been put in place to protect your information. The key components of our security infrastructure are outlined below.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Passwords are hashed using the bcrypt algorithm — no one can ever see your actual password.
• All databases are secured with AES-256 encryption.
• An Intrusion Detection System (IDS) operates 24/7.
• Regular third-party security audits are conducted.
• Two-factor authentication (2FA) is available to activate.
• Automatic account lockdown on suspicious login attempts.

ba99 com You have the following rights over your personal information on the platform.

• Right to access: The right to know what information we hold about you.
• Right to rectification: The right to have inaccurate or incomplete information corrected.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Data Portability: The right to export your data in a machine-readable format.
• Right to restriction of processing: The right to restrict data processing in certain circumstances.
• Right to object: The right to object to your data being used for marketing purposes.

ba99 com Your personal information is retained only for as long as it is necessary and required to fulfil legal obligations.

Once the retention period expires, all data is securely deleted or irreversibly anonymized.

ba99 com For users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has submitted their information, that data will be deleted immediately and the account will be permanently closed.

ba99 com The right to update this Privacy Policy is reserved as needed. For any significant changes, we will notify you through the following methods:

• Displaying a special notice on the website homepage
• Sending an email notification to your registered email address
• Notified via in-app notification
• Pop-up Notice on Next Login

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree with the new terms, you have the right to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through the channels below.